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Continue ShoppingFAQ
Find answers to common questions about our products, services, and policies.
Shipping & Tracking
You can use our search bar at the top of the page to search for specific products or browse through our categories.
Standard shipping usually takes 7– 15 business days. If you choose Express Shipping at checkout, your order will arrive within 3– 5 business days. Please note that during high-demand periods or sales, processing may take an extra 24–48 hours.
Yes! We ship to most countries worldwide. International shipping typically takes 20 – 30 business days depending on your location. Customs duties and taxes are the responsibility of the customer.
Once your order ships, we’ll send you an email with a tracking number and a link. You can also log into your account on our website to view your order status at any time.
We try to process orders quickly, but we will do our best! Please email us at info@unapologetic.co.in within 2 hours of placing your order to request an address change.
Returns & Exchange
We don’t offer returns, but we do offer our full support! We want you to be happy with your experience, so please feel free to ask us anything before placing your order.
Because we put so much heart into every order, we don’t offer returns at this time. Although you can reach us out at info@unapologetic.co.in
Every garment that we ship is gone through a strict quality check to ensure our customers’s satisfaction, although during the shipping process if any garment is defective or damaged kindly reach out to us within the first 24 hours.
Yes, we do! We want you to love your purchase. We offer exchanges within 7 days of delivery, provided the garment is in its original, intact condition with all tags still attached.
We don’t offer refunds, as we put a lot of care into every order we send out. We truly appreciate your understanding and are so grateful for your support! If you have any questions before you shop, we’re always happy to help.
The customer is responsible for all exchange shipping fees. Please ensure the garment is securely packaged and sent back within our 7-day policy window.
Sizing and Fit
You can find our “Size Chart“ here or on every product page.
If you are between sizes, we generally recommend sizing up for a more comfortable fit, especially for structured items like blazers.
Most of our items are “True to Size.” If a piece is designed to be oversized or has a slim, body-con fit, we will clearly state that in the product description.
Product & Care
To keep your clothes looking new, we recommend you to visit out “Fabric Care Page”
Many of our popular items do get restocked! You can sign up for “Back in Stock” notifications by clicking your size on the product page and entering your email.
1, Panch Jyot Society, Vijaynagar Rd, nr. Dharti Circle, Rang Jyot Society, Naranpura, Ahmedabad, Gujarat 380013
Product availability is indicated on the product page. If a product is in stock, you will see a “Add to Cart” button. If it’s out of stock, you may see a notification or the option to be notified when it’s back in stock.
We strive to use eco-friendly materials whenever possible, You can find the specific fabric breakdown on each product page under the “How was your Fabric Made” section.
Yes, your order is shipped in eco-friendly packaging.
Payment & Security
We accept all major sources of payment such as COD (Cash on delivery), credit cards, UPI payments.
Absolutely. Our website uses encryption to ensure all your personal and payment information is kept 100% private and secure carried by Razorpay.
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