Policies

Find a clear breakdown of what each policy includes, designed to keep your experience transparent and informed.

Privacy Policy 

  1. What Is Personal Data and How Do We Use It?
  2. What are “Cookies” and How Do We Use It?
  3. Children’s Privacy
  4. Changes to this Privacy Policy

Terms of Service

  1. Copyright
  2. Trademarks
  3. Uses
  4. Errors and Inaccuracies
  5. Disclaimer of Liability
  6. No Confidentiality
  7. Applicable Laws
  8. Disputes
  9. Protecting Your Information

Terms and Conditions  

  1.  Services
  2. Third Party Websites and Content
  3. Exactness of the Product
  4. Pricing
  5. Delivery 
  6. Intellectual Property Rights
  7. Indemnification
  8. Violation & Termination

Shipping Policy

  1. Domestic Shipping
  2. International Shipping
  3. Order Tracking  

Exchange Policy 

  1. Conditions
  2. Process 

Privacy Policy

We understand that privacy online is important to the users of our Site, especially when conducting business. This statement governs our privacy policies with respect to those users of the Site who visit without transacting business and Visitors who register to transact business on the Site and make use of the various services offered by Unapologetic / Sanghavi Sisters Lifestyle (collectively, “Services”).

What Is Personal Data and How Do We Use It?

  • Personal Data means data about a living individual including, but not limited to, name, address, phone number, fax number, email address, financial profiles, social security number, and credit card information, who can be identified from that data or from those and other information either in our possession or likely to come into our possession.
  • We will use this information to fulfill any order and to communicate with you when necessary.
  • We may also use your personal information to contact you about news and offers that we think may interest you, or to tell you if we change anything important about how the website works, or the terms of use of the website.You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or the instructions provided in any email we send.
  • Please note that when you place an order, some of your Personal Information will be passed on to the others who shall need to have access to some Personal Information like courier companies, credit card processing companies, vendors etc. to enable them and us perform our duties and fulfill your order requirements.

What are "Cookies" and How Do We Use It?

  • Cookies are small pieces of information saved by your browser onto your computer. Cookies are used for a variety of reasons. By using cookies, we can make your online experience more efficient. For example, they allow you to store your chosen items in your shopping basket, without losing them between visits, and to make the checkout process faster.
  • We will also use cookies for the compilation of certain statistics (which do not identify you personally) relating to the use of the website. Such information may include the number of visits, average time spent, and other statistics relating to the website. We use Cookies to obtain information about the preferences of our Visitors and the services they select. We also use Cookies for security purposes to protect our Authorised Customers.
  • You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Children's Privacy

  • Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 18, and no part of our website is structured to attract anyone under 18. When you use this website, you are automatically agreeing that both your access to the site and your use of it are.
  • If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers to our best ability.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Your continued dealings with UNAPOLOGETIC / Sanghavi Sisters Lifestyle subsequent to any changes made to the Privacy Policy will signify your consent and agreement to collection, use, retention and disclosure of your personal information in accordance with the changed Privacy Policy. You are advised to review this Privacy Policy periodically for any changes and check the last updated date of this policy . Changes to this Privacy Policy are effective when they are posted on this page.

Terms of Service

The domain www.unapologetic.co.in is a site operated by UNAPOLOGETIC, a company incorporated under laws of India.
Country of Origin – India.

Copyright

The apparel designs, written, visual and audio content, and website design and processes are the property of Sanghavi Sisters Lifestyle and its affiliates/vendors are protected by The Indian and international copyright laws.

Trademarks

The trademarks of Unapologetic/ Sanghavi Sisters lifestyle and our affiliates may not be used without our written permission. Trademarks or trade dress include the Unapologetic name, logo and other graphics, page headers, button icons, scripts and service names of Unapologetic’s products and programs, and those of our affiliates. All other trademarks that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us or our affiliates.

Uses

You have permission to electronically copy and print hard copies of pages from this website solely for personal, non-commercial purposes related to placing an order or shopping with Unapologetic.co.in. Unless we give you written permission in advance, any other use of this website, its content, and its information, including linking or framing to this website, are strictly prohibited.

Errors and Inaccuracies

Our goal is to provide complete, accurate, and up-to-date information on our website. Unfortunately, it is not possible to ensure that any website is completely free of human or technological errors. This site may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing and availability, and some information may not be complete or current. We reserve the right to correct any errors, inaccuracies, or omissions including after an order has been submitted and to change or update information at any time without prior notice. We sincerely apologise for any inconvenience this may cause.

Disclaimer of Liability

We make no representations or warranties of any kind, whether expressed or implied, with respect to this website, its content, or the information available on or through it, they are provided “as is,” with all faults. Except as otherwise provided under applicable laws, we and our corporate affiliates, and the directors, officers, employees, agents, contractors, successors and assigns of each, will not be liable for any damages whatsoever arising out of, or related to the use of this website or any other website linked to it. This limitation of liability applies to direct, indirect, consequential, special, punitive, or other damages you or others may suffer, as well as damages for lost profits, business interruption, or the loss of data or information, even if we are notified in advance of the potential for any such damages.

No Confidentiality

Except for information necessary to place an order, we do not want to receive confidential or proprietary information or trade secrets through this website. Any information, materials, suggestions, ideas, or comments sent to us will be deemed non-confidential, and by submitting it, you are granting us an irrevocable and unrestricted license to use, modify, reproduce, transmit, display, and distribute it for any purpose whatsoever, with no payment or other compensation to you. However, we will not use your name unless we are required by law to identify the source of the materials, information, suggestions, ideas, or comments, or unless we first obtain your permission.

Applicable Laws

By visiting this website, you agree that the laws of the State of Maharashtra(India), without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and us or any of our affiliates

Disputes

By visiting this website, you agree that the laws of the State of Maharashtra(India), without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and us or any of our affiliates

Protecting Your Information

As part of our ongoing commitment to ensure that your shopping experience with Unapologetic.co.in is protected, Unapologetic.co.in will prosecute all unauthorized or fraudulent transactions to the fullest extent allowed by law.

Should you have other questions or concerns about these privacy policies, please send us an email at info@unapologetic.co.in

Terms and Conditions

Access to and use of Unapologetic.co.in and the products and services available through the website are subject to the following terms, conditions, and notices (“Terms of Service”). By browsing through these Terms of Service and using the services provided by our website ( www.unapologetic.co.in ), you agree to all Terms of Service along with the Privacy Policy on our website, which may be updated by us from time to time. Please check this page regularly to take notice of any changes we may have made to the Terms of Service. We reserve the right to review and withdraw or amend the services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period.

Services

www.unapologetic.co.in is an online store of slow fashion clothing offered at great values to the consumer. Membership allows customers to purchase a variety of products. Upon placing an order, www.unapologetic.co.in shall ship the product to you and be entitle to its payment for the service.

Third Party Websites and Content

Our website provides links for sharing our content on Facebook, Instagram, and other such third party websites. These are only for sharing or listing purpose and we take no responsibility of the third party websites or their contents listed on our website (unapologetic.co.in) and disclaim all our liabilities arising out of any or all third party websites. We disclaim all liabilities and take no responsibility for the content that may be posted on such third party websites by the users of such websites in their personal capacity on any of the above mentioned links for sharing and/or listing purposes as well as any content and/or comments that may be posted by such user in their personal capacity on any official webpage of www.unapologetic.co.in on any social networking platform.

Exactness of the Product

The images of the items on the website are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your device’s display of the colours accurately reflects the colour of the items. Your items may vary slightly from those images. All sizes and measurements of items are approximate; however, we do make every effort to ensure they are accurate as possible. We take all reasonable care to ensure that all details, descriptions and prices of items are as accurate as possible.

Pricing

We ensure that all details of prices appearing on the website are accurate, however, errors may occur. If we discover an error in the price of any goods which you have ordered, we will inform you of this as soon as possible. Additionally, prices for items may change from time to time without notice. However, these changes will not affect orders that have already been dispatched. The price of an item includes GST, SGST (or similar sales tax) at the prevailing rate for which we are responsible as a seller. Please note that the prices listed on the website are only applicable for items purchased on the website and not through any other source.

Delivery

You will be given various options for delivery of items during the order process. The options available to you will vary depending on where you are ordering from. On placing your order, you will receive an email. Sometimes, delivery may take longer due to unforeseen circumstances. In such cases, we will proactively reach out to you by e-mail. However, we will not be able to compensate for any mental agony caused due to delay in delivery.

Intellectual Property Rights

All and any intellectual property rights in connection with the products shall be owned absolutely by the Company.

Indemnification

You agree to indemnify, defend and hold harmless the Company, its employees, consultants, agents, and affiliates, from any and all third-party claims, liability, damages or costs arising from your use of this website, your breach of these Terms of Service, or infringement of any intellectual property right.

Violation & Termination

You agree that the Company may, in its sole discretion and without prior notice, terminate your access to the website and block your future access if we determine that you have violated these Terms of Service or any other policies. If you or the Company terminates your use of any service, you shall still be liable to pay for any service that you have already ordered till the time of such termination. If you have any questions, comments or requests regarding our Terms of Service or the website please contact us at unapologetic.ssl@gmail.com

Shipping Policy

Each order is thoughtfully packed and dispatched within our standard shipping timelines, with delivery dependent on your location.

Domestic Shipping

  • Domestic orders are usually shipped within 7-10 business days. However rural domestic addresses require one or more additional days to process.
  • Shipping is free on orders above ₹ 20,000

International Shipping

  • Shipping charges for international orders is ₹2200. Transit time for international orders will vary, depending on the location. International delivery cannot be guaranteed within a time frame due to customs.
  • Please Note : VAT, duties and taxes will be applicable as per your country’s regulations and are to be borne by the customer. These charges will be billed separately to you by the courier company at the time of delivery.

Order Tracking

Once your order is shipped, the tracking information is sent to you via email. Please visit the courier partner website specified in the mail and enter the tracking number shared with you to track the current location of your shipment and expected date of delivery.

Should you have any questions about your order dispatch, you can email us at info@unapologetic.co.in.

We are not responsible for any delays caused by natural calamities and unavoidable circumstances.

Exchange Policy

Exchange can be done under these circumstances

  • Item is defective and damaged when received.
  • Item was tampered with or damaged in transit.
  • Wrong item sent to you.
  • Package got lost in transit.
  • Size change.

    *Conditions apply

Contitions

  • Exchange must be initiated within 7 days of receiving the order.
  • The product must be in its unused original condition, with original tags attached, and in the original packaging with a proof of purchase. Any signs of usage will result in the rejection for exchange.
  • Shipping charges for exchanged items will be borne by you.
  • You can either exchange your product or get credit points in your account valid for 6 months from the date of issue and shop later.
  • Can be exchanged with the same product in a different size or colour.
  • A product exchanged once cannot be exchanged further.

Process

  • You may contact us via email at info@unapologetic.co.in for all exchange requests.
  • Exchange requests email should have order reference no. and image of the damaged / tampered / incorrect product.
  • Our QC team will assess the request and if the request is authorized, a Exchange Request confirmation will be sent with the shipping address.
  • Once we receive the damaged / tampered / incorrect product, we shall dispatch the fresh / correct product. You will receive the returned item within 7-10 working days.
  • Incase you want credit points in your account, as soon as our QC team asses and approves the request and the product reaches the shipping address we will add your credit points to your account which you can use later, on any purchase within 6 months.
  • Balance points after every exchange or purchase redeem can be seen in your account.
  • We are not liable for any exchanges that we were not notified about first.
Shopping Cart
Your cart is currently empty!.

You may check out all the available products and buy some in the shop.

Continue Shopping
Add Order Note
Estimate Shipping